Terms and conditions

 

 TERMS & CONDITIONS

Please make sure that you have read, understood and agreed with all the Terms & Conditions

Classes and Demonstrations

Full payment for all classes & demonstrations must be received prior to the event taking place, unless prior permission has been granted

Methods of payment
Payment can be made online, by post or by gift vouchers.  Cheques should be made payable to A. Kerr
 
Cancellations
One day classes & demonstrations
A minimum of one weeks' notice is required
If you do not give the minimum amount of notice, half the booking fee will be refunded in the form of Gift Vouchers.  These vouchers can be redeemed by booking future classes courses or demonstrations with Art Studio (These vouchers are not transferable)
 
Courses
If you are unable to attend single sessions of the course, no refund will be made.  If you are unable to attend the whole course a minimum of one weeks' notice from the start of the course is required. If you do not give the minimum amount of notice, half the course fee will be refunded in the form of gift vouchers. These Gift Vouchers can be redeemed by booking future classes, courses or demonstrations with Art Studio (These vouchers are not transferrable)
If no contact is made before the start of the class, course or demonstration, no part of the booking fee can be refunded.
 
Cancellations by us
In the very unusual event that classes, courses or demonstrations are cancelled by us, the booking fee will be refunded in full
 
Materials and Equipment
Watercolour and pastel classes - Easels, drawingboards and pastels only supplied. 
 
Health & Safety
Attendees are asked to wear appropriate clothing and footwear.  Paint can stain clothing and we can not take responsibility for any loss or damage to clothing or property
All original paintings by Anne Kerr are subject to copywrite.   All rights reserved.
 
Terms and conditions for commissioned work
I retain the reproduction/copy rights of my artwork:  No drawing may be copied, reproduced or published in any way without my permission.  I reserve the right to use a scan of my work on my website or for advertising purposes.

If you decide not to purchase the finished commissioned  painting, I retain the rights that allow me to sell the original painting, also to reproduce the painting by manual, electronic or digital means in order to sell copies in any form.

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Conditions of sale

Any item purchased from this website is subject to conditions of sale.
 
Payment for all items must have been received before goods are dispatched
 
In the unusual situation when a product is damaged in transit, the purchaser must undertake the following.
 
Immediately inform 'Art Studio' in writing (email is preferable)
Retain all the packaging and send this together with the damaged goods to 'Art Studio'
Obtain a certificate of posting, send the package recorded delivery and keep the receipt for postal charges.
Everything will be examined by our fraud department and a decision made.
If it is decided that the claim is genuine,the customer will be refunded the full amount of the item plus costs incurred in returning the item and its packaging to Art Studio (on receipt of a copy of the postal receipts)
If the claim is found to be fraudulent, legal proceedings will follow.
 
There are many art 'scams'out there on the internet and these conditions of purchase have been put into place to fully protect all our genuine customers and deter the fraudsters
 
Please make sure that you have read, understood and agreed with all the Terms & Conditions
 
Booking conditions come into effect as soon as your booking has been accepted

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